No right of withdrawal for perishable goods
All products from Sweet Trio are made individually, fresh, and to order. Pursuant to Art. 40f of the Swiss Code of Obligations (OR), there is no statutory right of withdrawal for perishable food items and custom-made products.
Defective or damaged products
If a product is damaged or delivered incorrectly, please contact us within 48 hours of receipt by email at [email protected], including a photo of the product. After review, we may issue a replacement or a refund. Returns will not be accepted without prior contact.
Non-refundable
Products that have been opened, used, or partially damaged cannot be exchanged.
Shipping costs are non-refundable.
